Members directory

See who is in the building and manage promotions, demotions, and removals.

What it is

Settings → Members lists council and residents for the active strata. It is where day-to-day membership changes happen after invites are accepted.

What you can do

  • View everyone in the building
  • Invite residents
  • Promote, demote, or remove members (with president safeguards)
  • Resend or revoke resident invites

Settings → Council focuses on the council roster, AGM date, unit count, Needs review visibility, transition, and delegated admin for a property manager.

Who can do it

Viewing Members: council. Promoting, demoting, and removing members: the president or vice president only, with safeguards around the president seat.

Limits and things to know

  • President and VP are singleton roles — transfer before removing.
  • Residents never see the full directory.
  • Removing someone ends their access to that strata; their Pleno login may still exist for other buildings.