Getting support
How to reach Pleno and share useful context.
What it is
When docs are not enough, contact the Pleno team.
How to get help
- Email support@pleno.ca
- From inside the app, use Send feedback in the user menu (optional screenshot)
- Link the relevant docs section in your email so everyone shares the same context — for example
/docs/mobile/what-you-can-and-cannot-do#council
What to include
- Building / strata plan number if you know it
- Whether you are council or resident
- Desktop vs installed mobile app
- What you expected vs what happened
- Screenshots when useful